Privacy Policy

Our Privacy Approach

Clear by Design

We believe privacy information should be understandable, useful, and proportionate to the relationship you have with us. This policy describes our general practices and the choices that may be available to you.

In this policy, “DailyCare,” “we,” “us,” and “our” refer to DailyCare. “Services” refers to our online store, content, customer support, communications, promotions, and related shopping experiences.

01

Purposeful Collection

We seek to collect information that supports shopping, order fulfillment, customer service, security, store improvement, and communications you choose to receive.

02

Responsible Use

We use personal information for legitimate business operations, contractual responsibilities, legal compliance, fraud prevention, customer support, and other purposes described in this policy.

03

Limited Disclosure

We may disclose information to service providers, technology partners, payment processors, delivery partners, professional advisers, and other parties when reasonably necessary.

04

Practical Control

Depending on your location, you may have rights to access, correct, delete, receive, or restrict certain uses of personal information.

05

Proportionate Retention

We retain information for periods reasonably connected to the purpose for which it was collected, our operational needs, and applicable legal, tax, accounting, security, and dispute requirements.

Real household cleaning products arranged in a clean home environment — Responsible Everyday Care DailyCare

Scope of This Policy

Your Store Experience

This policy applies when you browse our store, search for household care products, create or use an account, place or return an order, subscribe to marketing, submit a review, enter a promotion, communicate with customer support, or otherwise interact with DailyCare.

Third-party websites, applications, social platforms, payment services, and delivery services may maintain their own privacy practices. Their handling of information is governed by their respective notices and terms when they act independently from DailyCare.

Shopping

Browsing, carts, checkout activity, purchases, returns, and order history.

Communication

Customer service messages, product questions, reviews, and preferences.

Technology

Device, browser, cookie, security, and interaction information.

Marketing

Subscriptions, campaign engagement, promotions, and advertising choices.

Information We Collect

Collection Categories

The information we collect depends on how you interact with DailyCare. Some information is provided directly by you, while other information may be generated through your use of our store or received from service providers and business partners.

01

Identity Information

Your name, account name, username, signature, customer number, or other identifiers you provide when creating an account, ordering products, or communicating with us.

02

Contact Information

Your email address, telephone number, billing address, shipping address, and other information used to communicate with you or deliver an order.

03

Order Information

Products purchased or considered, order values, discounts, returns, exchanges, refunds, delivery details, order status, and customer service history.

04

Payment Information

Payment method details, transaction status, billing information, and payment-related records. Complete payment credentials are generally processed by payment service providers.

05

Device Information

Internet Protocol address, browser type, device type, operating system, language settings, approximate location derived from technical data, and related identifiers.

06

Usage Information

Pages viewed, products selected, links used, referring pages, search activity, cart interactions, session timing, campaign engagement, and store navigation patterns.

07

Preference Information

Product interests, communication preferences, saved items, consent choices, language preferences, and other settings connected with your experience.

08

Communications

Messages, inquiries, reviews, survey responses, support requests, photographs you choose to submit, and other content you provide to us.

09

Fraud and Security Data

Information used to identify suspicious activity, protect transactions, enforce store rules, prevent misuse, and maintain the integrity of our Services.

Collection Reference

How Information Reaches Us

We may combine information from different sources when reasonably necessary to operate the store, understand customer activity, secure our Services, fulfill orders, and provide a more consistent experience.

Source

Examples

Collection Method

Typical Purpose

You

Account, checkout, support, review, subscription, and return information.

Forms, messages, purchases, requests, and voluntary submissions.

Fulfillment, communication, account management, and customer service.

Your Device

Browser, device, IP address, interactions, and session information.

Cookies, pixels, logs, local storage, and related technologies.

Store functionality, security, analytics, and experience improvement.

Service Providers

Payment status, delivery updates, fraud indicators, and support records.

Information exchanged while providers perform services for DailyCare.

Transaction processing, delivery, security, hosting, and operations.

Business Partners

Campaign, referral, attribution, promotion, and advertising information.

Partner integrations, advertising technologies, and joint activities.

Promotion measurement, personalization, and campaign administration.

Public Sources

Public reviews, public comments, social media interactions, and public records.

Information lawfully available through public channels.

Customer engagement, fraud prevention, dispute handling, and brand protection.

How Information Is Used

Operational Purposes

We may use personal information for the purposes described below, as permitted by applicable law and according to the context in which the information was collected.

01

Provide the Store and Services

Display products, maintain store functionality, save carts, support checkout, manage accounts, and deliver the features you request.

02

Process and Fulfill Orders

Confirm purchases, process payments, arrange delivery, provide order updates, manage returns, issue refunds, and maintain transaction records.

03

Provide Customer Support

Respond to questions, investigate concerns, assist with products, address delivery issues, manage complaints, and maintain service history.

04

Personalize the Experience

Remember preferences, improve navigation, organize product recommendations, and present content that may be more relevant to your interactions.

05

Communicate with You

Send transactional notices, policy updates, service messages, support responses, review requests, and promotional communications where permitted.

06

Measure and Improve

Analyze store performance, understand product interest, improve merchandising, evaluate campaigns, troubleshoot problems, and develop better customer experiences.

07

Protect Customers and DailyCare

Detect fraud, prevent abuse, secure transactions, protect accounts, investigate suspicious activity, enforce agreements, and maintain operational integrity.

08

Meet Legal Responsibilities

Maintain required records, respond to lawful requests, protect legal rights, resolve disputes, complete audits, and comply with applicable laws and regulations.

Cookies and Technology

Digital Information

Our store and its service providers may use cookies, pixels, tags, software development tools, local storage, log files, and similar technologies. Available controls may depend on your browser, device, location, and store consent settings.

Your Cookie Choices

You may be able to manage optional technologies through a consent tool displayed on our store, your browser settings, device settings, or recognized privacy controls. Blocking certain technologies may affect store features, saved preferences, checkout continuity, or the way content is displayed. Essential technologies may remain active when reasonably necessary to provide a service you request, maintain security, or support core store functions.

Information Disclosure

Who May Receive Data

We may disclose personal information when reasonably necessary to operate our store, complete transactions, provide customer support, maintain security, comply with law, or carry out other purposes described in this policy.

01

Commerce Platform Providers

Our online store is hosted through Shopify, which provides commerce, hosting, checkout, security, and related technology services.

02

Payment Providers

Banks, card networks, payment processors, fraud-prevention services, and other parties involved in authorizing or completing transactions.

03

Delivery and Fulfillment Providers

Warehouses, carriers, logistics providers, address services, and other parties involved in preparing, tracking, or delivering orders.

04

Technology and Support Providers

Providers supporting hosting, analytics, communications, customer service, email, reviews, security, storage, and store operations.

05

Advertising and Marketing Partners

Partners that assist with campaign delivery, attribution, personalization, measurement, audience services, and promotions.

06

Professional Advisers

Lawyers, accountants, insurers, auditors, consultants, and other advisers performing professional services for DailyCare.

07

Legal and Safety Recipients

Courts, regulators, authorities, rights holders, or other parties when disclosure is required or reasonably necessary.

08

Business Transaction Recipients

Potential or actual buyers, investors, lenders, successors, or advisers involved in a merger, financing, acquisition, or transfer.

Protection and Accountability

Security Practices

We use administrative, technical, contractual, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Safeguards may vary based on the sensitivity of the information and the nature of the processing.

No internet transmission, storage environment, platform, or security process can be guaranteed to be completely secure. Customers should use unique passwords, protect account credentials, and notify us if they believe an account or transaction may have been compromised.

Access

Controlled Availability

Access is intended to be limited to parties with a reasonable operational, service, security, or legal need.

Transactions

Payment Processing

Payment information is handled through payment and commerce providers supporting authorization and secure transaction processing.

Monitoring

Risk Awareness

Technical and operational signals may be reviewed to identify fraud, abuse, security concerns, and unusual account activity.

Response

Issue Management

We may investigate suspected incidents, preserve relevant records, and provide notifications when required by applicable law.

Real home care scene representing responsible household service — Thoughtful Customer Protection DailyCare

Privacy Choices

Your Rights

Depending on where you live and subject to applicable exceptions, you may have some or all of the rights described below. We may need to verify your identity before completing certain requests.

01

Right to Know

Request information about the categories or specific pieces of personal information we maintain and how that information has been handled.

02

Right to Access

Request access to eligible personal information associated with you, subject to verification, legal limits, and applicable exceptions.

03

Right to Correct

Request correction of inaccurate personal information, taking into account the nature of the information and the purpose of its use.

04

Right to Delete

Request deletion of certain personal information, subject to permitted retention for transactions, security, compliance, and other lawful needs.

05

Right to Portability

Request a portable copy of eligible personal information in a reasonably usable format when required by applicable law.

06

Right to Opt Out

Opt out of certain processing that may be treated as a sale, sharing, or targeted advertising under applicable privacy law.

07

Right to Limit

Request limits on certain uses or disclosures of eligible sensitive personal information where such a right applies.

08

Right to Appeal

Appeal a decision relating to a privacy request when the law applicable to your request provides an appeal process.

09

Equal Treatment

Exercise applicable privacy rights without unlawful discrimination or retaliation for making a valid request.

Submitting and Verifying a Request

A request should provide enough information for us to understand the right you wish to exercise and reasonably verify that the request concerns your personal information. Verification may involve confirming details associated with an order, account, address, prior communication, or other store interaction. We will use verification information only for request processing, security, fraud prevention, and related legal obligations.

You may use an authorized agent where applicable. We may request evidence that the agent has authority to act for you and may also require direct identity confirmation unless an exception applies. We may deny or limit a request when we cannot verify it, when an exception applies, or when the request is excessive, fraudulent, or otherwise not required by law.

Sale, Sharing, and Advertising

Advertising Choices

DailyCare does not intend to exchange personal information for monetary payment. However, some analytics, advertising, campaign measurement, or audience activities may be classified as a “sale,” “sharing,” or targeted advertising under certain privacy laws.

Choice 01

Consent Controls

Where available, a store privacy or consent interface may allow you to manage optional analytics and advertising technologies. Your selections may be stored in a cookie or similar preference record.

Choice 02

Browser Controls

Browser and device settings may allow you to block, delete, or limit cookies and similar technologies. These settings may need to be adjusted separately for each device and browser.

Choice 03

Preference Signals

Where required and technically supported, we may process legally recognized browser-based opt-out preference signals as a request connected with the browser or device sending the signal.

Information Lifecycle

Retention and Deletion

Retention periods vary according to the category of information, the purpose of processing, operational requirements, legal obligations, security needs, and the relationship we have with you.

When information is no longer reasonably required, we may delete, de-identify, aggregate, or otherwise dispose of it in accordance with our processes and applicable requirements.

01

Transaction Requirements

Order, payment, refund, delivery, and return records may be retained to complete transactions and maintain appropriate financial records.

02

Account Requirements

Account information may be retained while an account remains active and for a reasonable period afterward for security and administration.

03

Customer Service Requirements

Communications may be retained to resolve inquiries, preserve service history, improve support, and manage potential disputes.

04

Marketing Requirements

Subscription records and suppression preferences may be retained so that communication choices can be recognized and respected.

05

Security Requirements

Fraud indicators, access logs, and security records may be retained to identify abuse, investigate incidents, and protect the Services.

06

Legal Requirements

Information may be retained when reasonably necessary for tax, accounting, regulatory, contractual, litigation, or other legal needs.

Additional Information

Special Circumstances

The following provisions explain how this policy applies to children, international interactions, external services, and future policy changes.

Children

Age-Appropriate Use

Our Services are designed for a general audience and are not directed to children under 13. We do not knowingly seek personal information directly from children under 13 through the Services. A parent or guardian who believes a child has provided information may contact us.

International Use

Cross-Border Processing

DailyCare is based in the United States. Information may be processed, stored, or accessed in the United States and other locations where our platform, providers, or partners operate, subject to applicable safeguards.

External Services

Third-Party Practices

Links, embedded content, payment services, social features, and external platforms may be operated by third parties. Their independent privacy practices are governed by their own policies rather than this policy.

Business Changes

Ownership Transfers

Personal information may be reviewed, disclosed, or transferred as part of a proposed or completed merger, acquisition, financing, restructuring, asset transfer, bankruptcy, or similar business event.

Policy Updates

Future Revisions

We may revise this policy to reflect operational, technological, regulatory, or legal developments. The effective date displayed at the beginning of the policy identifies the current published version.

Legal Requests

Required Disclosures

We may preserve or disclose information when reasonably necessary to comply with law, respond to lawful process, protect rights and safety, investigate misconduct, or enforce store agreements.

Privacy Questions

Policy FAQ

These answers summarize common privacy topics. The complete provisions of this policy remain controlling and should be read together with the relevant store notices and settings.

01 What information is required to place an order?

Checkout generally requires contact, billing, shipping, product, and payment-related information. Additional information may be requested when reasonably necessary to verify a transaction, prevent fraud, complete delivery, or respond to a customer request.

02 Does DailyCare store complete payment card numbers?

Complete payment credentials are generally collected and processed by payment and commerce service providers rather than stored by DailyCare in complete form. We may receive transaction status, payment method type, billing information, and related records.

03 Can I unsubscribe from promotional email?

You may use the unsubscribe option included in a promotional email. Even after opting out of marketing, you may continue to receive non-promotional messages concerning orders, transactions, security, policy changes, or customer service.

04 Can I request deletion of my information?

You may submit a deletion request where applicable. Some information may remain necessary for transaction records, fraud prevention, security, tax, accounting, legal compliance, dispute resolution, or other permitted purposes.

05 How can I correct inaccurate information?

Certain account details may be updated through available account tools. You may also submit a correction request identifying the information you believe is inaccurate and the correction you are requesting.

06 Why may identity verification be required?

Verification helps reduce the risk that personal information will be disclosed, changed, or deleted at the request of an unauthorized person. The information requested for verification depends on the nature and sensitivity of the request.

07 Do browser privacy settings affect the store?

Blocking or deleting cookies may affect saved preferences, shopping carts, account sessions, consent records, checkout continuity, and other features. Settings may need to be managed separately for every browser and device you use.

08 How will I know when this policy changes?

The effective date near the beginning of this policy identifies the current published version. When appropriate, we may also provide an additional notice through the store, an account message, or another reasonable communication method.